Privacy Policy

Last updated: January 2025

1. Introduction

Paper Hearts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

2. Information We Collect

We collect the following types of information:

Account Information

  • Email address (for account creation and communication)
  • Display name or nickname
  • Partner's connection code

Content You Create

  • Love notes and messages
  • Photos you choose to include in notes
  • Customization preferences (themes, colors, bird name)

Usage Information

  • App usage patterns (anonymized)
  • Device information (for troubleshooting)

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Paper Hearts service
  • Deliver your love notes to your partner
  • Send push notifications for note deliveries
  • Improve and personalize your experience
  • Communicate important updates about the service
  • Respond to your support requests

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use secure cloud infrastructure to store your love notes and account information. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your connected partner (the love notes you send)
  • With service providers who assist in operating our app (under strict confidentiality agreements)
  • When required by law or to protect our rights

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent for data processing

To exercise these rights, please contact us at support@paperhearts.app

7. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

8. Children's Privacy

Paper Hearts is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy within the App and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: support@paperhearts.app